Feedback from our Clients

From: Cindy Poole
Sent: Friday, December 24, 2010 10:10 AM
To: Dennis Burnette
Subject: Coats for Christmas
We collected 1,855 coats in previous years and the total collected this year is 237, bringing the grand total to 2,092!  Plus we received numerous miscellaneous donations of gloves, mittens, scarves, clothing & purses.

Cindy Poole CPS/CAP
First Vice President
& Board Secretary
Cherokee Bank
(770) 479-3400, Ext. 104
cindypoole@cherokeebank.com

 

From: Katie Brookshire
Sent: Monday, November 29, 2010 10:45 AM
To: Dennis Burnette
Cc: Cindy Poole
Subject: My Hero
Mr. Burnette,
As part of my Business Management course for this semester, we were given an assignment to “make a hero” of someone who we look up to on a daily basis. It did not take me very long to realize that my Hero is Cindy Poole! Almost immediately after I began working for Cherokee Bank in 2007, I have admired Mrs. Poole on a multitude of levels for everything she does not only for the bank as a whole, but for all employees as well! She is constantly willing to lend a helping hand in any way that she can and has even helped proof one of my school papers before! It seems as though she always has time to help even when I know she is busy 99.9% of the time! Nonetheless, she is right there to make certain she puts on her new hat and gives her undivided attention and complete effort to anyone in need! In addition to always making time to lend a hand, Cindy never gets too caught up in all of her responsibilities that she forgets the most important aspects of life in general. She is the first person to be there for anyone suffering the loss of a loved one or any personal tragedy whether it be by offering a patient ear, comforting hug, or simply sending flowers; no matter what she makes certain you know she is thinking of you! Simply put, I could write a novel on all of the reasons Cindy Poole is my Hero and Cherokee Bank would definitely not be the same without her! Even though I am sure you are aware of her worth, I wanted to let you know how much I appreciate Cindy and what a true “diamond in the rough” I find her to be!
Thank you,
Katie Brookshire

From: Hannah Smith
Sent: Friday, November 26, 2010 12:17 PM
To: North Canton Employees; South Canton Employees; Woodstock Employees
Subject: Scorecard Rewards Promotion for the month of December
GREAT NEWS!!!
Beginning December 1st and going through December 31st, Cherokee Bank is running a promotion to QUADRUPLE rewards points for every signature based debit card transaction! That’s right, our clients will be receiving 2 points per every $1.00 spent by selecting the credit option (normally they receive 1 point per every $2.00 spent). This is on top of the promotion that Scorecard is already running (the contest from my previous e-mail).
Please join me in spreading this exciting news to our clients. We will also be adding this message to the December statements as well as updating it to our website. Clients can keep track of their earned points by registering through the Scorecards website: www.scorecardrewards.com. If you have any questions, please feel free to give me a call. Thank you! J

Hannah Smith
Assistant Office Manager – South Canton
Cherokee Bank
770-345-7500
hannahsmith@cherokeebank.com

From: ______________________@gmail.com [mailto:_________________@gmail.com]
Sent: Tuesday, November 23, 2010 9:42 PM
To: Dennis Burnette
Subject: Re: News from Cherokee Bank
I really enjoy and appreciate your newsletter.
Thank you for sending it to me.
______ ________

Sent from my HTC on the Now Network from Sprint!

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From: June Payne
Sent: Friday, November 19, 2010 11:36 AM
To: North Canton Employees; South Canton Employees; Woodstock Employees
Subject:
Everyone:  attached are pictures of the Christmas Tree at the Library in Canton – please join me in thanking the ladies that decorated the tree, Katie Parker, Katie Brookshire, Rosie Goodner and Michele Forsman – other members of the committee are Amy Rowe and Cheryl Guenther, who will take care of removing the tree after Christmas – also, a thank you to the NC folks that made the ornaments – if you have a chance, please go by the Library and view the trees – also, remember that the mittens will be donated to MUST along with the others that have been collected – June

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President’s Mail – September and October

October 30, 2010

Date/Time: 9/23/2010 6:08:00 PM Sent By: (Name withheld) Subject: Thank you for your understanding Message ID: 6036060 Message Text: As of late I cannot tell you how much I appreciate being a Cherokee Bank customer. We opened our accounts in North Canton, but frequently use South Canton. Cheryl Shirley and others there have been amazingly [...]

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President’s Mail – August

September 2, 2010

Emails From: ____ ______ [mailto:____@__________.com] Sent: Friday, August 06, 2010 12:50 PM To: Dennis Burnette Subject: from _______ from _________ Dear Dennis:  I need to confirm that your bank will extend my commercial loan when it comes up for renewal in a few months.  Can you please let me know?  I like the way you [...]

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Sherry Mize, Crystal Cantrell & Hannah Smith, Amy King

August 6, 2010

Sherry Mize is the Overdraft Privilege Program administrator for Cherokee Bank.  From: Sherry Mize Sent: Wednesday, July 07, 2010 2:52 PM To: Cindy Poole Subject: FW: Opt-in  Cindy I am forwarding a message we received from a client who is opting in; thought you would like to see this. Sherry From: administrator@cherokeebank.com [mailto:administrator@cherokeebank.com] Sent: Sunday, [...]

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President’s Mail – May and June, 2010

June 25, 2010

Personal Notes  05/10/10 Dennis,  Thank you very much for hosting _______ _________ and me at lunch recently.  We both enjoyed it and I particularly benefited from your insight and advice on other matters of keen interest to me. Additionally, please know how very much I have appreciated my personal relationship with Cherokee Bank.  Invariably, your [...]

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At South Canton Office

May 11, 2010

A client promises to always bank with us —– as long as we deliver the high level of service that is personified by a staff member at our South Canton Office. Click here to read the letter. * On May 11, 2010, at 7:01 PM, “Don Stevens” <_______@gmail.com> wrote: What a great letter about an outstanding [...]

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Extra Efforts Make the Difference

April 27, 2010

From: Client’s Name Withheld [mailto:@.com] Sent: Tuesday, April 27, 2010 10:06 AM To: Katie Parker Subject: Thank you Ms. Katie, I just wanted to drop you a note of thanks for your time and help over the past couple days getting all our banking situations set up and established.  I appreciate the time you took [...]

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Report from a Regions customer

April 11, 2010

(edited) From: Cheryl Guenther Sent: Friday, April 09, 2010 11:56 AM To: Dennis Burnette Cc: Debra Williams Subject: Interesting story  Mr. Burnette, I wanted to share this story with you.  I have a friend who was interested in (deleted).  She called me and asked what that was and if it would be a problem to [...]

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War stories about B.O.A.

March 12, 2010

(edited)  From: Client’s Name Withheld [mailto:@gmail.com] Sent: Thursday, March 11, 2010 9:00 AM To: Burnette@cherokeebank.com Cc: Linda Peplau Subject: Ms Linda Peplau ………………..B.O.A. ( Bank of America). As they have gotten bigger and bought out more businesses they have gotten away from customer service.  (Name deleted) came home one day and said the bank now [...]

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From a Wachovia client

February 13, 2010

(edited)  —–Original Message—– From: Client’s Name Withheld [mailto:@comcast.net] Sent: Friday, February 12, 2010 10:42 AM To: ‘Don Stevens’ Subject: Cherokee Bank  Don, I recently had an encounter w/ Wachovia about an account I had with them. I didn’t like their attitude or response, so I stopped by the Cherokee Bank branch in Woodstock to inquire [...]

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